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How does Spoonway work?Visitors to our website can browse through a list of hosts, view their profiles, and select the one that best suits their preferences. Once they choose a host, they can initiate a conversation via Live Chat directly through our website to arrange the details of their visit and finalize booking
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What types of meals can I expect from the hosts?Our hosts offer a variety of traditional Turkish meals, including regional specialties and homemade dishes made with fresh, locally-sourced ingredients. Because hosts mostly use ingredients directly from their garden, menu changes almost every two weeks, micro seasonally. When you book for a hosts, we can provide you the Menu according to your arrival time and your diet will be asked (Vegetarian, vegan, etc...) Each host is obliged to cook at least 4 courses for dinner. -Starter, Salad, Side Dishes, Main Dish, Dessert or Fruits Turkish local drinks will be served free like Ayran and Water. If you like to drink alcohol or pops, they are available with extra charge, please inform us in advance.
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How do I book a meal & experience with a host?To book a experience & meal with a host, simply browse through the available hosts on our website, select the one you'd like to visit, and initiate a chat with our team directly on our website live chat at any time. From there, you can discuss details such as date, time, dietary preferences, and any other requirements.
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Are transportation services provided?While transportation services are not directly provided by Spoonway, we do offer information on public transport options and taxi services in the area to help you plan your visit. We will also inform the Host you choose about your arrival, if the host live in a Village without any transportation, they can offer you to pick up from designated places where public transportation is available.
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Is there Accommodation?While many hosts provide accommodation, some are unable to provide this option. Information about the accommodation and how many people can be accommodated is included in each host profile.
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What about alcohol with meal?The hosts offer guests their own traditional drinks such as Ayran during the meal. However, if the guests prefers to drink alcohol with the meal, this must be stated at the time of booking and is subject to an extra charge.
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How long is each experience take?This depends on the host, experience and packages you choose. For example, you can have a full day experience, including breakfast and evening meal, or you can have a few days experience with hosts who offer accommodation. Or this can be a single meal 3-4 hour experience.
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How does same day, instant booking work?Because all our hosts mostly has a village life, they would be not available for instant booking, However in this case, Spoonway can contact with the host ask their approval for the instant booking. Since Spoonway offers not only a meal but authentic local experiences, we highly recommend visitors to plan and book at least few days in advance.
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How do I cancel my booked experience?By using the direct chat on website, you can cancel your reservation. In this case we will notify your host and provide a refund. We do not provide a refund if you cancel within 24 hours. Because our hosts begin the harvesting, cooking and preparation process up to two days before your arrival. A 3% payment processing fee will be deducted from your refund if you cancel your experience more than 24 hours in advance.
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How safety works for Hosts and Visitors?Our top goal is keeping you safe and happy. Hence, we have personally screened each and every one of our hosts. Every host goes through a rigorous screening procedure. Interviews are conducted with hosts, and their homes, foods and experiences are tested. Of course, Visitors should always be careful when having experiences. For example, if you are having a horse riding experience, you are responsible.
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Which countries Spoonway currently operate?Spoonway right now currently operate in many Cities in Türkiye. But soon it will be worldwide, starting from France and Germany after Türkiye. We can't wait to open new locations shortly. If you want to be informed when we open new locations, subscribe to our newsletter! Please visit our destination map to see Cities in Türkiye Spoonway operates.
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What is the Terms of ServicePlease click the below button to see our Terms of Service
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How can I become a Host?Please submit our Host Application form to us and soon we will get in touch with you. If you fit to our requirements, we will come there to meet face to face and video shooting about you and experiences you can offer to visitors.
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How can I become a Spoonway ScoutPlease submit our Application form to us and soon we will get in touch with you.
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How do I pay for the meal and experiences?Payment methods vary depending on the host. Some hosts may prefer cash payment upon arrival, while others may accept online payments through platforms like PayPal or bank transfers. Payment details will be discussed directly with the host during your chat. Also Price information for Host's Home Made products on sale, are provided on each hosts profile.
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What is Include in Price, What is not?information about what is include for packets and what is not, is detailly explained on each Host page, price sections. Mostly, Alcohol, Pop Beverages, home made products from hosts to buy and transportation will be charged as an extra. If the host has any otantic, local handmade products to sell, you can find prices of their any products on Host Profile page before you go there. Thus, Visitors can always check the product prices and be sure.
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